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Phone Support Services
 Overview - Help Desk

VOS™ strives to provide service that exceeds your expectations regarding functionality, security, reliability and support. Please contact us with any comments or questions you may have:

By Phone
Toll-Free: 877-287-9867
Fax: 614-431-0411
By Email
Technical Support:
Sales:
Billing and service level
agreement questions:
 General Questions and company information:

Technical Support Hours

  • Toll-free live technical support* is available for all users from 8:00am to 5pm EST, Monday through Friday.
  • Technical support via email is available for all users with a 1 hour response guarantee from 8:00am to 5pm EST, Monday through Friday. Emails received after-hours will be responded to as soon as possible.
* Tech support limited to connectivity issues. Application support may be subject to additional charges.
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